Malis · Guest relations
1 month ago
VIP flags at check-in changed the tone of every welcome.
← Hotels & hospitality
Guest CRM & Loyalty
The guest who came last year, remembered.
Hotels that live on repeat stays
A day with this app
- Stay history on the profile
- VIP flag at check-in
- Birthday note goes out by itself
Every past guest, every preference, every stay — one profile. Loyalty tier shows at check-in, birthday messages send themselves, and VIP flags catch the front desk’s eye. Turns one-off bookings into repeat visits.
What you get
- Guest profile with stay history
- Preferences (room, dietary, allergy)
- Loyalty tiers with auto-progression
- Birthday and anniversary messages
- VIP flags surfaced at check-in
- Email + Telegram campaign tools
- Review request follow-up
- Segments for targeted offers
Screens
Attach when you need it
Same login. Same customers, stock, and ledger.
Front desk and housekeeping
Front Desk & Housekeeping
Check-in, check-out, room status.
See the app →Guest relations and marketing
Guest CRM & Loyalty
The guest who came last year, remembered.
See the app →Revenue managers and owner-GMs
Channel Manager
One calendar. Booking.com, Agoda, Expedia.
See the app →From operators
Early-customer notes, curated. These are not public star ratings.
Reasey · Marketing lead
2 months ago
Birthday campaigns brought back 12 sleeping guests last quarter.
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Check-in, check-out, room status.
See the app →Guest relations and marketing
Guest CRM & Loyalty
The guest who came last year, remembered.
See the app →Revenue managers and owner-GMs
Channel Manager
One calendar. Booking.com, Agoda, Expedia.
See the app →